Attention, due to high demand response times are slowed. Please be patient as we resolve your request as quickly as possible.

Our customer care team is available Monday to Friday from 8:00 am - 5:00 pm PST to answer all email inquiries submitted using the form below.

Movcan phone support is also open Monday to Friday from 9:00 am - 4:00 pm PST. To reach a member of our care team, please contact us at:

• Email: support@movcan-bike.com
• Name of Business: SMART RIDE TECHNOLOGY LIMITED

• Certificate No. 75523704-000-07-23-5

• Address:Room 742, Star House, 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong
• Phone:No.1-888-998-4632（Monday-Friday 9:00 a.m.—4:00 p.m.UTC-8）